Often, small business owners become overwhelmed with the responsibility of running their business. Truly, the reason they began the company was because they wanted to follow their passion and do what they loved. As American as apple pie, such is the small business person.
Shortly after they took over the office space, they discovered they were unable to work on their business. They were tremendously busy invoicing late paying clients, writing thank you notes to the valued customer, attempting to keep up on social media and create their posts for their platforms. They didn’t have time to proofread their factual material. They needed infographics to make their business stand out from the competition. They realized they were out of time, and soon to be out of business. They could not keep up. It wasn’t long after I announced my virtual assistant business to the world, that I had potential clients emailing me with questions. Some of the most common were:
How do I work with a VA?
How much is this going to cost my business?
How do I know if I am fortunate enough to delegate a task to you?
The answers to these questions will vary from one business owner to another. Here is what I tell my potential clients:
Working with a VA You simply email me and let me know what your business requires. For example, if you want social media management, then convey that thought. If the client is local, we often meet in person and have a discussion. Often, the client doesn’t have time to meet, so we exchange emails. I am available to do what is most convenient for you. Time is valuable.
VA Pricing Regarding price, many VAs will charge by the project and some by the hour. I have a flat rate and send you an invoice once a month via PayPal.
My clients enjoy 30 days to pay. The invoices are crystal clear. My time per task is listed as well as the task you delegated. I do send a short questionnaire allowing the business owner to explain what they expect of me, and I complete the transaction with a contract ensuring payment. Many clients are on a budget. It’s fine to let a VA know what your budget is for the project. Remember, you are not paying for office space, health insurance or other fringe benefits of a full-time employee.
Delegating Tasks You have a business; you are ready to delegate. I have clients who require my services so they can spend more time with their family. Some contract services to get back to doing what they enjoy. Most business owners do not enjoy collection calls or mailing holiday cards.
JudyEssig.com is a pain reliever for your business. We are the aspirin that takes away the ache of owning a business. In one email, you will learn if we can handle your office chores, or if we need to make thoughtful recommendations to help you through. We work behind the scenes so your business can take center stage. We offer each client a confidentiality clause. No one will ever know you have delegated work.
Take your medicine.